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Frequently Asked  Questions

With the assistance of your chapter's archon, bursar and CKA, we have completed our analysis of your chapter's accounts and notified all members of their current financial standing for the spring 2020 term. 

When applicable, some chapters were able to authorize a credit to be applied to their Billhighway members' Billhighway accounts. Not all chapters were eligible for credits based on the chapter's spending. 

Those receiving credits are encouraged to leave the amount in their account to be applied to their fall 2020 invoice. However, if you would like a check or the amount returned to the card/account you used to pay you may prompt that request from the link provided in your email communication.  

Below are several frequently asked questions that will be updated as we address and provide response to members navigating this process. 

Still have a question?

If you have reviewed all of the frequently asked questions above and still have a question, concern or technical issue you need resolved, please send us an email so we can assist you.


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